🔁 Refund & Return Policy – SATVA SWEETS

At SATVA SWEETS, we truly care about your experience 💛. Our sun-dried amla candy is crafted with authenticity and hygiene, and we aim to deliver the best every time. If something doesn’t feel right, we’re here to help 🤝

📦 Return Policy

Since our products fall under the FMCG (Fast-Moving Consumer Goods) category, we follow strict quality and safety guidelines.

✅ Returns are accepted only if:

• The request is raised within 7 days of the purchase date 📅

• The product is unused and unopened 🔒

• The original seal is intact

• The package is returned in its original condition and proper packaging 📦

❌ Returns will NOT be accepted if:

• The product seal is broken or tampered 🚫

• The packet is opened or used

• The return request is made after 7 days

💰 Refund Policy

Once we receive and inspect the returned package:

• Your refund will be processed within 7–10 working days ⏳

• The amount will be credited back to your original payment method 💳

📩 Need Help? We’re Here!

If you face any issues with your order, don’t worry—we genuinely want to make it right 😊

• 📧 Email us at: customercare@satvasweets.com

• 💬 Or simply click on the WhatsApp icon on our website to chat with us instantly

🙏 Thank You

Thank you for choosing SATVA SWEETS 🍬
Your trust means everything to us, and we’re committed to delivering purity, nostalgia, and wellness in every bite.

With love,
Team SATVA SWEETS 💛